GO head office

GO plc, a major telecoms player on the island, “seem[s]” to be experiencing technical issues “that may be impacting broadband services for customers in central to southern areas”.

The company said it has dispatched its technical team “in full force to identify the root cause of the problem, and to gather further information on the matter”.

We seem to be experiencing a general issue that may be impacting broadband services for customers in central to southern…

Posted by GO on Thursday, 21 January 2021

GO, taking to social media, said this will allow it to identify the best course of action to get impacted customers reconnected in the shortest time possible.

“No additional details are available to us right now, but we will be back with further information as soon as this is known to us.”

GO warned that as a result of the issues customers are facing, its contact centre is experiencing a higher influx of calls, so waiting time may be longer than usual.

“We apologise for the inconvenience.”

Related

office work

Skills alone will not solve labour shortages – Eurofound

April 1, 2023
by Arnas Lasys

More than 10 per cent of Maltese enterprises struggle to find ICT specialists

Living in Malta: what you need to know about the Exceptional Investor Naturalisation scheme

March 31, 2023
by Robert Fenech

The due diligence applied ensures the focus is on quality, not quantity

Malta Chamber of SMEs, SHE: Social Hub Entrepreneurs host Women’s Day event

March 31, 2023
by Helena Grech

The half-day event hosted panel discussions on tackling burnout and technology for gender equality