Respondents to an online survey carried out by the Zurich, Switzerland-based International Certification Association – ICERTIAS – have identified Melita Limited as Malta’s best mobile service provider for price-quality ratio.
Melita CEO Harald Roesch welcomed the results and said: “For us, reliability is key across all our services, and being able to provide good value for money for our customers at a time of economic instability remains a priority to ensure an enhanced customer experience.”
The survey was carried out online among 1,200 respondents who were asked an open-ended question: “Which mobile telephone service provider (in general) in your personal experience offers the best price-quality ratio on the Maltese market?”
The data collected showed that Melita outperformed the competition and won the highest number of votes for providing the best price-quality ratio.
The result secured Melita the Best Buy Award certification for the year 2023/2024 in the ‘Mobile Service Provider’ category.
According to the research, consumers seek the most affordable products and services, but they do not want to forsake quality — if two competitors offer a similar product at the same price, they will happily choose the one they believe provides higher quality and greater value.
ICERTIAS remarked: “Winning first place in this survey is a significant achievement for Melita and a confirmation that its products and offerings stand for the best price and quality.”
More information is available here.
HSBC Malta updates terms and conditions of current, savings and card accounts
The bank outlined amendments affecting personal and micro-enterprise accounts
BOV announces fee for interbank payments made through branches, changes to cheque-related charges
€50 fee will apply when requesting a payment at a BOV branch to an account held with another bank
Government issues €6.9m tender for Marsa Food Innovation Hub
This concept entails the creation of a ‘food space’ for food producers who wish to experiment with new ingredients