In January of 2023, INDIS Malta Ltd (INDIS) welcomed its new chief executive officer, Keith Fenech, who brought with him years of expertise in business and industry, and so, a different perspective for bettering the company.

Part of this lies in the operation of the company, and so, INDIS has recently also welcomed a new head of operations, Stephen Piscopo, who, with his impressive background in running the operations for large companies, has already started implementing some new ideas.

INDIS is responsible for the administration of the government-owned industrial parks and related facilities around Malta and Gozo, as well as supporting and promoting further development.

One of INDIS’s core values is employee growth and appreciation, to foster an environment in which the employee can thrive and reach their peak. To do so, INDIS wishes to adopt the mentality of creating careers, rather than just offering jobs.

How is this being implemented? The head of operations shares that career progression plans will be designed for every role in the organisation. In fact, each role and responsibility are being analysed and reviewed with the employee to design the optimal career path for each individual.

“The plan is to define connections between people, business processes and technology, and integrate IT solutions that help each section to communicate better while increasing efficiency.” Stephen admits that holding a position of head of operations in such an industry is challenging, but it is something that he loves to do – building bridges between various functional teams across the value chain can be challenging and demanding at the initial stages, but fruitful on the long term.

INDIS’s strategy is designed to remain focused on its main organisational values, which are integrity, loyalty, accountability, and innovation. These core value pillars are considered the heart of INDIS Malta, but on top of that, Stephen continues, “we give paramount importance to ‘Teamwork and Learning’ as this is key for success. We believe that by investing in people, the return on investment has no limits.”

The next step for INDIS is staying aligned with stakeholders, by analysing and understanding their needs in short, mid and long-term perspectives. Additionally, a new marketing plan is in the final stages, with the main objective being to focus on expanding the company portfolio, broadening the organisation’s demographics and attract more businesses to invest in Malta. During the process, INDIS will remain focused and committed towards its clients and tenants, while striving for service with excellence.

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