MCA and MCCAA strengthen cooperation on consumer protection in digital and communications markets
An agreement is setting out a formal framework for the two authorities to share information, coordinate enforcement, and more
Over a third of Maltese still use landlines regularly
38% of a recent survey's respondents still make regular use of their landline
Scam call blocking measure to take effect from Friday 1st November
Additional filtering will be done to block calls with invalid or prohibited Maltese numbers
65% of households reported service provider disruptions between 2020 and 2023
The most popular reason behind bundle subscription take-up is to save money through promotional offers
Majority of electronic communication complaints handled by MCA were related to customer care services and faults
Overall, complaints registered by MCA decreased by 29% when compared to 2021 figures
MCA launches public consultation on preventative measures to combat CLI spoofing and vishing scams
‘Any proposed interventions need to be effective in mitigating scams using Maltese numbers’
MCA survey: 20% decline in fixed telephony service subscription noted in four years
The percentage of respondents that never used OTTs has decreased by 11% since 2019
More parcels sent & longer phone calls made in Q3 2020, says Malta Communication Authority
Report shows evolving trends in wake of COVID
MCA and MCCAA strengthen cooperation on consumer protection in digital and communications markets
An agreement is setting out a formal framework for the two authorities to share information, coordinate enforcement, and more
Over a third of Maltese still use landlines regularly
38% of a recent survey's respondents still make regular use of their landline
Scam call blocking measure to take effect from Friday 1st November
Additional filtering will be done to block calls with invalid or prohibited Maltese numbers
65% of households reported service provider disruptions between 2020 and 2023
The most popular reason behind bundle subscription take-up is to save money through promotional offers
Majority of electronic communication complaints handled by MCA were related to customer care services and faults
Overall, complaints registered by MCA decreased by 29% when compared to 2021 figures
MCA launches public consultation on preventative measures to combat CLI spoofing and vishing scams
‘Any proposed interventions need to be effective in mitigating scams using Maltese numbers’
MCA survey: 20% decline in fixed telephony service subscription noted in four years
The percentage of respondents that never used OTTs has decreased by 11% since 2019
More parcels sent & longer phone calls made in Q3 2020, says Malta Communication Authority
Report shows evolving trends in wake of COVID