65% of households reported service provider disruptions between 2020 and 2023
The most popular reason behind bundle subscription take-up is to save money through promotional offers
Majority of electronic communication complaints handled by MCA were related to customer care services and faults
Overall, complaints registered by MCA decreased by 29% when compared to 2021 figures
MCA launches public consultation on preventative measures to combat CLI spoofing and vishing scams
‘Any proposed interventions need to be effective in mitigating scams using Maltese numbers’
MCA survey: 20% decline in fixed telephony service subscription noted in four years
The percentage of respondents that never used OTTs has decreased by 11% since 2019
More parcels sent & longer phone calls made in Q3 2020, says Malta Communication Authority
Report shows evolving trends in wake of COVID
65% of households reported service provider disruptions between 2020 and 2023
The most popular reason behind bundle subscription take-up is to save money through promotional offers
Majority of electronic communication complaints handled by MCA were related to customer care services and faults
Overall, complaints registered by MCA decreased by 29% when compared to 2021 figures
MCA launches public consultation on preventative measures to combat CLI spoofing and vishing scams
‘Any proposed interventions need to be effective in mitigating scams using Maltese numbers’
MCA survey: 20% decline in fixed telephony service subscription noted in four years
The percentage of respondents that never used OTTs has decreased by 11% since 2019
More parcels sent & longer phone calls made in Q3 2020, says Malta Communication Authority
Report shows evolving trends in wake of COVID