Epic receives fewest complaints in second half of 2023 – Malta Communications Authority report

April 8, 2024
by BN Writer

Malta Communications Authority's report finds that Epic Malta set a standard for swift complaint resolution

‘We are aware that consumers often do not read the contracts they sign’ – Mark Stivala

February 6, 2024
by Edward Bonello

End-User Affairs Manager explains how the MCA is clearing the air on ‘Price Indexation Clauses’

Updated: Epic restores all services after roadworks cut fibre cable

January 25, 2024
by Helena Grech

On Thursday morning, some Epic customers complained of having no internet or network service

‘Regulating what is happening today is only part of what we do at the Malta Communications Authority’

November 24, 2023
by Edward Bonello

Inġ Antoine Sciberras explains how the regulatory authority strikes a balance between healthy competition, and facilitating new tech investment

Melita Business collaborates with Malta Enterprise to power Start Up Festival Malta

October 2, 2023
by Robert Fenech

Melita’s chief officer business and IoT said the company is ‘fuelling the visions of Malta’s entrepreneurs’

Melita registers lowest rate of complaints – Malta Communications Authority report

September 18, 2023
by Robert Fenech

Customer satisfaction ‘is an ongoing journey,’ said Melita’s head of customer experience Graziella Costa

Melita announces €50 million investment to improve internet speeds to 10Gbps

August 31, 2023
by Robert Fenech

The seven-year investment will see the rollout of speeds reaching up to 10 times faster than the current maximum

MCA launches public consultation on contracts allowing telecoms providers to change prices

August 28, 2023
by Robert Fenech

The Malta Communications Authority expressed 'concern' about such contracts

Harnessing the potential of communication and digital services

July 20, 2023
by Julian Micallef Tagliaferro

The Malta Communications Authority is tasked with ensuring Malta remains at the forefront of the digital revolution

Epic Malta expands favourable roaming service rates to 150 countries

July 17, 2023
by Arnas Lasys

When Epic customers travel to one of the countries, Traveller and Data Traveller services are automatically activated

Reliance on mobile data for internet access surges in Malta

July 11, 2023
by Arnas Lasys

Mobile data usage increased by 49% in Q1 2023 compared to the previous year

Epic Director of Care outlines five best practices for unlocking exceptional customer care

June 11, 2023
by BN Writer

Alessandra Verri talks approach, data, team building and clear communication

RATEL invites the Malta Communications Authority for a study visit in Serbia

May 22, 2023
by BN Writer

An MoU was signed in the field of electronic communications and postal services regulation

British telecoms company BT to axe 55,000 jobs by 2030 amid AI integration

May 19, 2023
by Arnas Lasys

Automation and AI will replace 10,000 of its jobs

GO Group’s revenue exceeds €200 million

April 20, 2023
by BN Writer

GO has been one of the most consistent dividend-payers over recent years and maintained a distribution to shareholders also in ...

Epic receives fewest complaints in second half of 2023 – Malta Communications Authority report

April 8, 2024
by BN Writer

Malta Communications Authority's report finds that Epic Malta set a standard for swift complaint resolution

‘We are aware that consumers often do not read the contracts they sign’ – Mark Stivala

February 6, 2024
by Edward Bonello

End-User Affairs Manager explains how the MCA is clearing the air on ‘Price Indexation Clauses’

Updated: Epic restores all services after roadworks cut fibre cable

January 25, 2024
by Helena Grech

On Thursday morning, some Epic customers complained of having no internet or network service

‘Regulating what is happening today is only part of what we do at the Malta Communications Authority’

November 24, 2023
by Edward Bonello

Inġ Antoine Sciberras explains how the regulatory authority strikes a balance between healthy competition, and facilitating new tech investment

Melita Business collaborates with Malta Enterprise to power Start Up Festival Malta

October 2, 2023
by Robert Fenech

Melita’s chief officer business and IoT said the company is ‘fuelling the visions of Malta’s entrepreneurs’

Melita registers lowest rate of complaints – Malta Communications Authority report

September 18, 2023
by Robert Fenech

Customer satisfaction ‘is an ongoing journey,’ said Melita’s head of customer experience Graziella Costa

Melita announces €50 million investment to improve internet speeds to 10Gbps

August 31, 2023
by Robert Fenech

The seven-year investment will see the rollout of speeds reaching up to 10 times faster than the current maximum

MCA launches public consultation on contracts allowing telecoms providers to change prices

August 28, 2023
by Robert Fenech

The Malta Communications Authority expressed 'concern' about such contracts

Harnessing the potential of communication and digital services

July 20, 2023
by Julian Micallef Tagliaferro

The Malta Communications Authority is tasked with ensuring Malta remains at the forefront of the digital revolution

Epic Malta expands favourable roaming service rates to 150 countries

July 17, 2023
by Arnas Lasys

When Epic customers travel to one of the countries, Traveller and Data Traveller services are automatically activated

Reliance on mobile data for internet access surges in Malta

July 11, 2023
by Arnas Lasys

Mobile data usage increased by 49% in Q1 2023 compared to the previous year

Epic Director of Care outlines five best practices for unlocking exceptional customer care

June 11, 2023
by BN Writer

Alessandra Verri talks approach, data, team building and clear communication

RATEL invites the Malta Communications Authority for a study visit in Serbia

May 22, 2023
by BN Writer

An MoU was signed in the field of electronic communications and postal services regulation

British telecoms company BT to axe 55,000 jobs by 2030 amid AI integration

May 19, 2023
by Arnas Lasys

Automation and AI will replace 10,000 of its jobs

GO Group’s revenue exceeds €200 million

April 20, 2023
by BN Writer

GO has been one of the most consistent dividend-payers over recent years and maintained a distribution to shareholders also in ...